Frequently Asked Questions

Can I take the space on a short-term basis?

Our managed office agreements are generally for a minimum of 12 months but can be done for longer. Lease space is generally for 3 years or longer but whatever your requirements please speak to one of our team who will be able to advise if we can meet your needs.

What’s Included in the monthly cost for a Managed Office Agreement?

The office rent, service charge, business rates and electricity are all included under our Managed Office Agreement.

The monthly charge is subject to VAT at the standard rate.

Please note telephone / data costs with 3rd party service providers are the responsibility of the incoming customer as is the cost of parking taken under separate licence.

Can I claim Small Business Rates Relief?

Yes. If you are entitled to do so and the suite in question has a rates liability that comes within the threshold then we can exclude the cost of the business rates from the Managed Office Agreement which will allow you to claim the relief directly from the local authority.

What about car parking?

Car parking spaces are allocated to areas of workspace on a pro rata basis. Rent for car parking is assessed separately to the office rent. The allocation of spaces can be taken under lease or licence depending on the main office contract. If surplus parking exists across an estate additional temporary parking licences may be available.

What is the difference between comfort cooled and air conditioning?

Comfort cooling is the phrase used to describe a system that provides cooling to a space. Whereas Air Conditioning is a system that provides heating and cooling of the air within a workspace.

Will I have 24 hour access?

Yes. All of our workspace can be accessed on a 24 hour, 7 day a week basis.

Can you provide furniture?

Whilst most of our spaces are provided unfurnished we are offering more ‘fitted and furnished’ spaces which you’ll see in the suite name or description. 

The furniture within the spaces can vary so to be sure please speak with one of team. If a space isn’t furnished that’s not to mean we cant provide furniture. Our team will be able to advise on what we can offer and any impact on costs.

We also have many contacts in the furniture market, of both brand new and recycled furniture and may even have some supplies of our own available at any given time. 

Can you provide space planning services?

Yes. If you would like to receive a bespoke space plan to demonstrate how your own workspace needs can be accommodated within our offices then this can be produced at nil cost. Please get in touch.

Can I expand within the terms of my lease?

Yes. If you find that you out grow your space before the lease expiry or before a break clause then we will gladly work with you to find suitable alternative space whilst bringing your old agreement to an end early.

Do I need to use a solicitor to complete my contract?

It depends. Our managed office agreements are a standardised format e-contract of a few pages and simply to read and sign electronically. If you are taking a Lease then we would advied you to seek legal advice but the decision is for you to make.

 A specialised commercial property lawyer will be able to best advise you on the contract and of the whole process from agreeing terms to signing up.

What if my question isn’t answered?

If you still have more questions, please do not hesitate to give us a call on 01625 588200 or email the team at orbit@emerson.co.uk.